Saturday, February 21, 2009

REVIEW A LOCAL E-COMMERCE SITE -- Dell.com

As the technology change rapidly nowadays, internet has become a very powerful communication tool in trade. Many of the business transactions have been conducted through the internet in today’s world such as e-commerce which they believe that it is useful and powerful to use. E-commerce is faster and more efficient because the operational cost can be reduced as well as transaction and delivery time. Although the level of trust of Malaysian to e-commerce is still low but there still has a lot of successful e-commerce websites built in Malaysia such as Lelong.com, Dell.com, Nike.com.my and others.

Dell is one of the most famous e-commerce sites that view and use by all the society as it included all the several product, services, support and purchase help to all the users of computer in each country. T
The products included desktops, laptops, servers, storage and networking, monitors, electronics and accessories and as advertised. Besides that, it provides product service and warranty, installation, online training and online service store. The customer service options supported by the dell.com included order and return status, check CARE case status, change of billing address, and others. Dell.com also provide the tips to buy and shop in the Dell stores which may help the users to well known with all the steps in order to make a transaction. It is helpful for the users who are the first time user. The latest update can be found in the forum too. It is a place to the users to ask their question and get the feedback. The users can get more information and well known of the products before making a transaction.

References:- www.dell.com



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