Things to take note to prevent e-auction fraud when a participating in an e-auction.

Below are some tips on keeping your risk at a minimum when purchasing items from an online auction website.

~Become familiar with the auction website. Look into the websites protection policies. Never assume you are protected from auction fraud.

~Before placing a bid, learn as much as you can about the seller. If you can’t find anything out about the seller, than avoid doing business with them. Never fall for promises of better deals by moving away from the original auction website.

~If the seller wants you to use an escrow service you’ve never heard of, look into it. Check out the website. Call up customer support. Contact them to digg up data on the business in question. If you can’t confirm the legitimacy, don’t use it.

~Never ever give out your social security number, drivers license number, credit card number, or bank account information until you have thoroughly checked out the seller and the escrow service.

~Always save 100% of the transaction information. You’ll be glad you did in the event your case makes it to court.

~If after the sale you feel the item/payment should have been delivered already, try to work it out with the seller/buyer. If at that point you feel that fraud is involved, immediately contact your state attorney general’s office and the FTC at www.ftc.gov or call toll-free 1-877-FTC-HELP (1-877-382-4357).

refferences
http://www.crimcheck.com/background-check-news/whats-internet-auction-fraud-and-how-do-i-prevent-it

E-Goverment in Malaysia: Its implementation so far and citizen's adoption strategies.

E-Government (electronic government, also known as e-gov, digital government, online government or transformational government) is used to refer to the use of information and communication technology to provide and improve government services, transactions and interactions with citizens, businesses, and other arms of government.
The E-government initiative was launched to lead the country into the Information Age. It will improve how the government operates internally, and how it delivers services to the people of Malaysia. It improves the convenience, accessibility and quality of interactions with the citizens and businesses. At the mean time, it will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement.

Towards vision 2020, Flagship Applications are engineered to start the MSC initiative and create a multimedia heaven for innovative producers and users of multimedia technology. The 7 pilot projects of the Electronic Government Flagship Application are as follows:

1. Project Monitoring System (SPP II)
2. Human Resource Management Information System (HRMIS)
3. Generic Office Environment (GOE)
4. Electronic Procurement (EP)
5. Electronic Services (E-Services)
6. Electronic Labour Exchange (ELX)
7. E-Syariah

REVIEW A LOCAL E-COMMERCE SITE -- Dell.com

As the technology change rapidly nowadays, internet has become a very powerful communication tool in trade. Many of the business transactions have been conducted through the internet in today’s world such as e-commerce which they believe that it is useful and powerful to use. E-commerce is faster and more efficient because the operational cost can be reduced as well as transaction and delivery time. Although the level of trust of Malaysian to e-commerce is still low but there still has a lot of successful e-commerce websites built in Malaysia such as Lelong.com, Dell.com, Nike.com.my and others.

Dell is one of the most famous e-commerce sites that view and use by all the society as it included all the several product, services, support and purchase help to all the users of computer in each country. T
The products included desktops, laptops, servers, storage and networking, monitors, electronics and accessories and as advertised. Besides that, it provides product service and warranty, installation, online training and online service store. The customer service options supported by the dell.com included order and return status, check CARE case status, change of billing address, and others. Dell.com also provide the tips to buy and shop in the Dell stores which may help the users to well known with all the steps in order to make a transaction. It is helpful for the users who are the first time user. The latest update can be found in the forum too. It is a place to the users to ask their question and get the feedback. The users can get more information and well known of the products before making a transaction.

References:- www.dell.com

Corporate Blogging: A new marketing communication tool for companies

The blogging phenomenon has started to make companies view the potential benefits of corporate blogging. They all agree that blogs achieve a mass media effect through the high level of networking in the blogosphere wherein news disseminates very rapidly. The blogosphere has heralded a new communication tool that can influence public opinion of a company. However, companies are slow to react to the growing credibility of corporate blogs as communication channels.


A recent list of Fortune 500 company blogs shows that only 5% of the United States corporations have joined the blogging arena. Companies are treading this still unfamiliar territory with caution and skepticism. They are hesitant to plunge into the scary world of blogging for fear of encountering legal and business risks inherent in blogging such as libel, slander, lawsuits and disclosure of confidential and proprietary information.



Despite the fear, some industry leaders like Microsoft, IBM, Sun Microsystems and General Motors have dived headlong into corporate blogging. These companies recognize that a blog is an immensely effective yet low cost way to boost corporate communications and marketing objectives and at the same time connect with customers and prospects.



A corporate blog makes it easy for readers to find the latest and most accurate information about its new products and services. It can help achieve customer familiarity with the company products or services. Through the corporate blog, a company can converse directly with customers and prospects. Two-way communication creates trust and builds customer relationships.



As the blogosphere do not have exception, it is very risky because not all corporate cultures can tolerate the open, direct communication inherent to make a corporate blog successful. There are instances where blogs could not be reconciled with business practices and regulations. Clearly, there are risks to consider. Risks lie mainly in the content and the character or tone of comments which admittedly can only be censored to a limited degree.



In corporate blogging, goals and missions are of prime importance. For a blog to yield value, it has to be created with specific goals in mind. Some of these goals may be to increase company credibility, enhance customer service and interaction, and give customers a peek of the behind-the-scenes feel of the corporate culture, showcase new products or services and more. The important thing is to be clear about your goals. You have to be sure about what you are trying to get done and stick to them.



Lastly, a blog is not a miracle cure. It will not single-handedly turn your distressed company around. Corporate blogging should be incorporated with other marketing and communication tools to achieve desired results.

The application of pre-paid cash card for consumers.

The application of prepaid debit cards and prepaid credit cards was growth in Asia Pacific almost twice that of the global rate in 2006 according to figures released by Visa International Asia Pacific today. The Prepaid Visa Cash Card is essentially a debit card with which cardholders pay in advance for purchases. Designed for people who have had trouble getting a standard unsecured credit card, the Prepaid Visa can be opened by using a bank account online or mailing in a security deposit, but does not otherwise require a bank account or credit check.

What is prepaid cash card?
Prepaid cash card is a Prepaid Debit or Prepaid Credit Cards work like gift cards at retail stores. Its conviniece to let user deposit any amount they want and then use the card to make purchases up to that amount. These types of cards generally don't require a credit check, and some actually have credit re-builder and rewards programs. User only need to load more money into the account when the balances runs out. Reloadable money can be transferring money from an existing credit card or checking account. Loading money from credit cards or bank accounts can be done on the Internet or by phone. Secondly, it olso allow an employer to deposit onto the card part or all of the money earned through a job. Third, loading funds from a checking or savings account takes 3-5 business days. Loading funds from a credit or debit card is instantaneous

Advantages of Prepaid Cash Cards
First of all, it as a gift card available perfect for friends, family, holidays, or special occasions. The prepaid cash card is convenience as easy to use as a debit or credit card. So if user have a history of poor credit, this may be a smartter choice. Consumer can use the card instead of carrying around cash. Most prepaid cash cards are issued through Visa or MasterCard, which means they are widely accepted around the world. Since the credit limit is determined by the balance on the card, user do not have to make monthly payments. This saves user the hassle of bills and potential late fees. Additionally, some locations may offer discounts with Prepaid Cash Card as payment and its low cost with no annual fees or transaction fees.

Disadvantages of Prepaid Cash Cards
Cost of prepaid cash card through various charges and fees. Many prepaid cards carry an application charge as well as a monthly usage charge. If users are paying a monthly service charge, then they need to make sure that other services are given for this money, such as helplines or added security. Before getting a prepaid card, user should shop around to find the card that has the lowest fees. Although they are not paying interest, these fees can add up and if users don't use the card a lot could cost more when end up spending.

Two to Consider
There are a variety of options available if you want a prepaid debit card. One of these is the READYdebit card issued by Visa. This card has a minimum amount of fees. You can load money for free through direct deposit and bank account transfers. Also, it advertises that all who apply will be approved.

Another option to look into is the Bank Freedom Prepaid MasterCard. No credit check is performed when you apply for this card. There are also very few fees involved. With both of these options, you can enjoy many of the benefits of a credit card without having to worry about having good credit in order to get approved.If you decide to get a prepaid debit card, do some research before you apply for one. Look online at the different choices available. When you find one that fits your needs, fill out the application. The card will arrive in just a few days.

~ Electronic currency ~

Electronic currency is also known as electronic money, electronic cash, digital money, digital cash or digital currency. It is used over the Internet, email, or personal computer to other workstations in the form of secured payments of "cash" that is virtually untraceable to the user. It is backed by real currency from real banks.

The way e-currency works is similar to that of electronic fund transfers done between banks. The user first must have an e-currency software program and an e-currency bank account from which e-currency can be withdrawn or deposited. The user withdraws the e-currency from the account onto her computer and spends it in the Internet without being traced or having personal information available to other parties that are involved in the process. The recipients of the e-currency send the money to their bank account as with depositing "real" cash.

Other than making purchases on the Internet, e-currency can also be found used in entertainment sites - on "gambling tables" in Internet casinos such as PAF Casino and Internet Casino. E-currency allows the exchange of money to be conducted in the same way as in real casinos.
With e-currency, consumers will be more comfortable with transactions over the Internet as it is a one-time transaction that cannot be traced back to the user, whereas with credit cards, hackers can obtain information of the card holder and commit frauds.

With the appearance of e-currency, the need for commercial banks to be involved in electronic banking and to back the electronic currencies becomes more apparent. However, there remains a skeptical view about having monetary transactions done over the Internet as it is a fairly public domain where there is easy access. Thus increasing and promoting commercial bank's interest in the Internet and conducting business over the Internet is necessary in order to further the development of e-currency and commerce in the Internet, as well as improving cryptography and security features of the systems.

E-currency is not completely anonymous as with hard cash since there is always the computer and the network, which can be traced. Also, there is the issue of possible criminal activity within the system by allowing criminals to spend illegal money easier if e-currency untraceable. These issues may only be addressable by some type of cyberspace regulations or laws that regulate the transactions and watch for signs of trouble.

Credit Card debts : Causes and Prevention

Now days it seems that credit cards are almost a necessity, rather than a luxury, which has caused many people to have a huge problem with credit card debt. Many people now have more than one credit card with a balance and you may even be one of those people. If you are one of the millions of people wanting to get out of credit card debt, then you first need to understand what caused the credit card debt problem to begin with.

Causes Of Credit Card Debts :

=> Spending money before you have it

Nothing in life is certain. Do not spend money that are expecting to get in the near future, but that you do not have currently. Whether it is an expected yearly bonus, a birthday present, an inheritance, or anything else, wait until you have the money in your account before you spend it. Or, better yet, save it!

=> Gambling

While this might not seen like as serious or common a cause of debt as the other reasons listed, gambling actually does contribute to a great deal of individuals’ debt problem.

=> Not understanding money

Even with the best of intentions, one can find him- or herself in debt simply by not being educated about finances. Without understanding how money works for you and against you, how it grows and how to use credit to your advantage, you may find yourself in a bad financial situation.

=> Failed business

It is an unfortunate fact that many start-up businesses fail, and when they do the results can be financially devastating for the business owner. Particularly for small businesses, business owners sometimes become personally liable for debts incurred on behalf of their businesses.

=> Not saving

Well now, this should come as no surprise! Saving even a minimal amount each month will allow you to build up an account that can help to protect against any unexpected costs, or against a loss of income, in the future. Remember the saying “pay yourself first”.

=> Relying on your credit cards

Credit cards should be valued for their convenience, but you should not be using them as extra income. If you are putting purchases on credit cards just to make ends meet, then you may be on the verge of serious debt trouble. If you do not have enough money to pay for something in cash, then you really do not have enough to pay for it via credit card either.

If you have credit cards, but have not yet let your spending get out of hand, then now is the time to take stock of your position and make some decisions about your financial future. Ask yourself what do you want those credit cards for? Do you just want them so that you have a source of payment in emergencies, to shop occasionally online, or when you travel abroad? Or do you plan on going on a shopping spree and spending the rest of the year struggling to clear the balance? Most people do not intend to ever use up their credit limits and max out their credit cards, but it is surprisingly easy to do, and can be very difficult to undo.

Prevention Of Credit Card Debts :

=> Photocopy the credit card offer, including the interest rate and terms

Create a letter to your credit card company/companies stating that you are thinking of switching to their competition because they are offering a far more reasonable interest rate. Credit card companies do not want to lose your business. Nine times out of ten they will match or even offer a lower rate than the competition has offered.

=> Pay double the minimum payment

The minimum payment usually pays just enough to cover the interest and a little more that pays down the balance. Paying extra will pay your balance more quickly.

=> Pay off smaller balances first.

It is common for a person to try to focus on their cards with larger balances first. Pay off the smaller ones. It will take less time and you will feel a sense of satisfaction when you have actually completed your goal. This will boost your confidence and make it easier to tackle the higher balances.

=> Cut up your cards

So that you are not tempted to use them. Save one card for emergencies.

=> Pay off credit card with a refinance home equity loan

If you have equity in your home, look into paying off credit card debt with a refinance or fixed-rate home equity loan. Do not use a home equity line of credit, the rates will rise as the prime rises and suddenly you may find it impossible to keep up with your bills.

Mobile payment systems in Malaysia:Its potentials and consumers’ adoption strategies.

By searching online, Mobile payment ( M-Payment ) is a point-of-sale payment made through a mobile device, such as a cellular telephone, a smartphone or a personal digital assistant ( PDA ). In the business transaction, consumer make a payment by using cash, credit card or cheque. As with the advance techonology, customer in nowaday can make their payment and purchase for a wide range of services and digital goods at anytime, anywhere by using their mobile phone. The example of digital product are ring tones, video, books, magazines, music and other devices. With this services, consumers can make any transaction products without being physically present at the store.

With the rapid development of technology in Malaysia, people can also enjoy a secure and convenient way to conduct mobile payment system as it can be used in anyway and anytime. Nokia and Visa have provide consumers who with a credit or debit card with a cellular phone to register for enjoying this services. Besides that, mobile ATM customers can also make bill payment through their own mobile phone.

The service of mobile payment is safe and secure to the users as there is do not require of any cash, cheque and credit card to conduct their transacation and without fraund. Beside that, it is also confirm to the stringent requirement set by Bank Negara Malaysia and participating banks. Others than that, it provide faster settlement within 2 working days compare with other payments systems which normally take between 3 to 4 days. Further more, it has low transaction rate compared to what typically being charged by credit card.

As the conclusion, it is great to have this such services in Malaysia which can bring more convenient and secure to the users.

Phishing: Examples and its prevention methods

Phishing – an internet scam. Is an e-mail fraud where the perpetrator will send out a legitimate-looking e-mail to gather personal and financial information such as pass word or credit-card numbers from well known and trustworthy web sites. Web sites that are frequently spoofed by phishers include eBay, MSN, Yahoo, PayPal where people were directed to Web pages that looked nearly identical to the companies’ sites.

The examples of ‘Phishing’ happened in 2003 where many people received email supposedly from eBay claiming that the user’s account was about to be suspended unless they clicked on the provided link and updates their credit information. The scammers use mass-mailing methods and many of the recipients did not even have an eBay account.

Another type of trick that is used to take you to a page that uses JavaScript to generate a pop-up form and then redirect you to the actual bank site.


Steps to protect your personal date online by avoiding the internet scam:

When receiving any unexpected e-mail saying that your account will be shut down unless you confirm your billing information, do not try or click any of the links in the e-mail body.
Contact the legitimate vendors or merchant right away for clarification of such e-mail.
Never divulge information, such as password and credit card, social security, and bank account numbers, to anyone making contact with you. Only give such information when you initiate a service call, and only do so with trusted sources.
Use anti-virus software or firewalls on every computer that you use.
Do stay up to date with current scams and always report suspicious activity.

The application of pre-paid cash card for consumers.

...

The application of 3rd party certification programme in Malaysia

Important of Third-Party Certify
The basic values of a third-party certification are to provide a measure of conformity, satisfy customer demands and limit supplier risks without the expense of repeating tests. Importantly, the assessment is carried out by an independent, third party organization that is qualified and licensed to issue certification when the assessment is successfully completed. For example:

MSC Trustgate.com Sdn. Bhd

Sigmaview Capital Sdn. Bhd owner of MSC Trustgate Malaysia's premier provider of Internet trust solutions and Valimo Wireless. MSC Trustgate is the qualified CA (Certification Authority) for Malaysia and has started to expand its service offering to other Asian countries.
MSC Trustgate.com was established in 1999 as a licensed Certification Authority (CA) in Malaysia under the Digital Signature Act 1997. Its provide security solutions and trusted services to help companies build a secure network and application infrastructure for the electronic transactions and communications over the network. The commitment in delivering high quality services has brought to recognitions with the enterprises, government, and many leading e-commerce sites, both locally and internationally.

MSC is a subsidiary of Multimedia Development Corporation, it aim at catalyzing the growth of e-commerce by creating a trusted e-environment that helps businesses to expand in the new economy. MSC are also an affiliate of VeriSign in the South East Asia region and a member of VeriSign Trust Network. This affiliation affords customers to enjoy a globally recognized service that is compatible with the existing technological requirements.

MyKey is the MSC Trustgate.com Sdn. Bhd.'s Digital Certificate which is loaded into MyKad. It is governed by Malaysia Digital Signature Act 1997 and is accepted by the courts of law in Malaysia. Benefit of MyKey : Proven technology that has been deployed in 4500 corporations and government organizations, as well as 366,000 e-commerce websites worldwide, highest protection for your data and transaction online, accurate, secure and legally recognized, reliance limit for fraud protection coverage of up to RM25,000*

VeriSign

VeriSign, Inc. (Nasdaq: VRSN) is the trusted provider of Internet infrastructure services for the networked world. Billions of times each day, SSL, identity and authentication, and domain name services allow companies and consumers all over the world to engage in trusted communications and commerce.

VeriSign® Identity Protection (VIP) services help your consumers conveniently and securely log-in to their accounts to use your online services. Two-factor authentication, self-learning fraud detection, and a powerful validation infrastructure helps provide a secure end-to-end solution at a reasonable cost from the most recognized trust brand on the Internet.

VIP Authentication Services support second-factor authentication for a range of OATH-compliant credential form factors. Choose from credit-card sized credentials, tokens, even mobile phone credentials to provide the most convenient, cost-effective option for your consumers.

Enterprises benefit consumers conveniently use one credential to log-in to multiple web sites, will have the added protection of second-factor authentication. The VeriSign® Fraud Intelligence Network provides early warning of attacks and comprehensive watchlists to block potential fraud sources.

VIP Fraud Detection Services utilizes a rules engine and a behavior engine to detect anomalies and automatically respond according to your intervention settings.

VeriSign operates the Internet infrastructure that has supported the .com and .net top-level domain names with 100% availability since 1998, and SSL Certificates secure more than 900,000 Web servers world wide. Fortune 500 companies such as eBay, PayPal, and Charles Schwab trust VeriSign and display the VIP logo.

SSL certificates, wildcard certificates, Verisign certificates, InstantSSL certificates, and a host of other digital SSL certificates. 256 bit encryption is provided from most SSL certificate vendors so user can enjoy a secure ecommerce and network security environment.

REFERENCES :

http://www.msctrustgate.com/

http://www.mykey.com.my/Website/home.php

http://www.verisign.com/

http://www.trademal.com/global/index.php/id/17463/target/about/MSC_Trustgate_com_Sdn_Bhd/index.html

The threat of online security: How safe is our data?

As technology grows and changes, internet already becomes one of the daily uses in our society as it given convenience to all the users to make their transaction by online. Besides that, people also use internet to communicate with each other and get more services by online. Therefore, it is important to the users to aware with the threat of online to protect them become one of the victims.

Internet security is one of the main concerns by all the users as they hope to get protection for their piracy. Is this ultimately a good thing if it keeps our information safer? Can we even trust those who have our personal data? It is not as the technology frequently grows and changes in the world today. The personal information could be targeted by thieves and hackers if we didn’t prevent it.

There are some threat of the online security such as viruses, worms, Trojan horse, back doors or trap doors, denial of services ( DOS ) and logic bombs. A virus is a program that attaches itself to other program like I love you virus which had cause $8.75 billion loss in the world. Worms is programs that copy themselves until it interrupts the operation of network or computer system while the Trojan horse is a program that appears to be useful but actually mask destructive program. For an example of Trojan horse is Trojan Xombe where it is a hackers access to computer and steal passwords. Besides that, Back doors or trap doors are typically a password which known only to the attacker, that allows access to the system without having to go through any security. For an example, DOS had caused 3 hours slow performance on e-commerce in feb 6 while logic bombs designed to activate and perform a destructive action at a certain time.

Therefore, it is important for the users to protect their own computer. There are some steps can be taken to protect your computer. First, make sure the firewall is turn on where it can helps to protect your computer from hackers who might try to access in. Secondly, always make sure the computer operating system up-to-date. Others than that, users must use updated antivirus software and antispyware technology to help to prevent it from destroy by others.

In conclusion, it is important to the users to take the prevention and awareness before it cause damage to their computer.

REFERENCES :-
http://www.microsoft.com/protect/computer/default.mspx
http://www.microsoft.com/protect/yourself/mobile/publicpc.mspx

Let check it out the link to show you how to protect the privacy of your personal information online

http://www.microsoft.com/athome/security/videos/privacy.html

How to safeguard our personal and financial data??

It is unclear just how big the problem of identity theft is although studies by the financial industry shows that the crime strikes million of us consumers when they are using the internet. In today's world, most people rely on Internet to create, store and manage information. Information transmitted over the Internet is more vulnerable and risky because hackers have the ability to intercept and use that information, such as e-banking user name and password to falsely do transactions. Therefore, it is important that users take measure to protect their data from loss, damage and misuse.

Below will be some suggestion ways for you to safeguard your data:

1. Shred financial information.
To avoid identity theft via dumpster diving, shred important financial information before placing it in the trash or recycling bin. Using a cross cut shredder prevents thieves from piecing together your information. Shred such information as credit card receipts, credit card offers, bank statements, paycheck stubs, tax information, or anything that may carry tour social security numbers.

2. Use a credit card with a small limit

It's all too easy for a dishonest sales clerk to use your credit card information. If the card you use for these purchases has a low credit limit, at least thieves won't be able to rack up many bills before hitting a wall.

2. Install and update antispyware and antivirus programs

Set the virus checker to an auto update mode so that you don't have to worry about staying current. In addition to automatic virus checking, load an anti-spyware program on your computer. Spyware protection software helps you to completely clean your computer of invasive threats.

4. Review your monthly statements

Not only will reviewing your monthly statements alert you to possible fraudulent charges, you may also find legitimate charges for services that are either redundant or no longer necessary.

5. Choose your username and PIN wisely

While you want to choose something you'll remember, you don't want it to be something that a clever thief could figure out just by learning your birth date or hp number. A combination of uppercase and lowercase letters, numbers, and symbols will offer you more security.

6. Resist using free wireless connections

Do not used the wireless connection in cafes, airports and other public places to check personal information or transfer any amount of money because anyone can just easily hack your password.

7. Used encryption software
To protect information on the Internet and networks, individuals may use a variety of encryption techniques to keep data secure and private. Encryption is a process of converting readable data into unreadable characters to prevent unauthorized access.

An example of E-Commerce failure and its causes

Kozmo.com was a venture-capital-driven online company that promised free one-hour delivery of anything from DVD rentals to Starbucks coffee in the United States. It was founded by young investment bankers Joseph Park and Yong Kang in March 1998 in New York City. Kozmo had a business model that promised to deliver small goods free of charge, typically by using bicycle messengers.

Its headquarters were located in New York City. The company raised about $250 million, including $60 million from Amazon.com. It entered a five-year co-marketing agreement with Starbucks in February 2000, in which it agreed to pay Starbucks $150 million to promote its services inside the company's coffee shops. Kozmo.com ended its deal in March 2001 after paying out $15 million.

While popular with college students and young professionals, the company failed soon after the collapse of the dot-com bubble, laying off its staff of 1,100 employees and shutting down in April 2001. 18 locations nationwide and their Memphis distribution center were liquidated by a veteran entertainment wholesaler from Florida. Kozmo had filed an IPO with Credit Suisse First Boston before the layoffs, but it never went public. According to documents filed with the Securities and Exchange Commission, in 1999 the company had revenue of $3.5 million, with a resulting net loss of $26.3 million.

Kozmo.com face failure because of wrong business strategy. Free delivery services might sound good but one-hour point-to-point delivery of small objects is extremely expensive. Kozmo.com also had a bad business plan. They used almost 60% of their capital just on advertisement.

Discuss how E-Commerce can reduce cycle time, improve employees’ empowerment and facilitate customer support.

Electronic commerce, commonly known as e-commerce or eCommerce, enables all the suppliers, manufacturers or even the consumers buying and selling products or services over electronic systems such as the Internet and other computer networks.

EC can reduce cycle time by eliminating steps in business processes. The steps may be redundant or can be replaced with more efficient technology solutions. The elimination of the steps speeds the overall process and reduces cycle time. E-commerce allows people to carry out businesses without the barriers of time or distance for example Pizza-hut or Air-asia It provide buyer and seller many type of services with a single click of mouse via online services.

EC can provide employee empowerment by providing employees with greater and easier access to information provided by the employer. EC technologies provide greater information is important for employee to build initiative and confidence on the part of the employee to take on greater responsibility. Its allowed employee use to overcome discrimination, achieve full equality, well-being and participation in decisions that impact the quality of work perfomance and company return earning.

EC facilitates customer supported by providing a wide range of technological solutions and communication opportunities. EC also provide customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of computer and software technologies utilizing remote communication with the end user. Additionally, EC supports self-help customer service so consumers can answer their own questions.

On the other hand, e-commerce can provide other support services to aid in the eliminate system issues before they occur, develop on-line documentation, newsletters tips and other information that will educate business users allowing them to resolve their own questions and/or issues and, in general provide a more responsive, higher quality service.

An example of E-commerce success and its causes

The example of e-commerce success will be the Amazon.com which is an American electronic (e-commerce) company in Washington. It was found in 1994 by Jeff Bezos and opened for business in July, 1995. Currently it is America’s largest online retailer. Over the past 13 years, Bezon’s strategy has not changed. He says, customers want 3 things which is the best selection, the lowest prices, and the cheapest and most convenient delivery.

Amazon understands 4 essential elements which lead to success:

1.Loyalty

~Customer loyalty is critical success in Amazon because over 40% of their 1st time customers will reorder. The concept of winning the hearts, mind and souls of their customers by providing good services is the factors the lead to success.

2.Quality

~Anyone who has used Amazon service know that they can trust the service so the idea of moving happy customers into other areas of merchandise and services is not difficult to arrive.

3.Awareness

~Amazon.com has a strong awareness position as it has been around for so many years. So it is benefited from its brand name .Amazon.com not only do the standard online advertising but also on their affiliate program to spread their awareness to customers.

4.Exploration

~Amazon.com is very successful when dealing with online customers. They strongly encourages visitors to explore their website such as adding products to shopping cart, read product reviews and do price comparison without registering first.

The history and evolution of E-Commerce

What mean by E-Commerce? How much u all knows about it? Actually, E-Commerce is Electronic Commerce and it is one of the processes of buying, selling, or exchanging products, services and information via computer networks. It is a growing aspect of the business community and used widely by all the community nowadays. It helps to conduct business activities in an easier way as it is ubiquity where it can be used at anyway, anytime, and by anyone. Overall, E-Commerce will be more benefit to community if it can adapt privacy of their customers. Thus, it can provide individuals with more choices and add further depth to the economy.

In the late 1970, E-Commerce allowed business companies and organizations to send commercial documentation, exchange business information and do transaction by electronically. E-Commerce took approximately 4 years to develop the security protocols such as HTTP and DSL which allowed rapid access and a persistent connection to the internet to advance in popularity among the general public in 1994. When come in 2000, E-Commerce began refine by people as the process of purchasing of available goods and services by electronic payment services. These bring convenience to all the users. By the end of 2001, it had around $ 700 billion in transaction of the largest form of E-Commerce, Business-to-Business ( B2B ) model.

There are 5 most famous and largest Worldwide Internet retailers such as Amazon, Dell, Staples, Office Depot and Hewlett Packard are the most famous and largest Worldwide shared together. The most popular categories of products bought and sold in the World Wide Web are music, books, computers,office supplies and other consumer electronics.


Although e-commerce widely use by all the consumers but they still hesitant to use online business because it still have limited guarantees about the privacy of their information and it still have the space to improve the world of business.

~Self Introduction~

My name is Ng Way Teng and currently study in the final year of accounting course. I am 23 years old and come from a historical place of Malaysia, which is Malacca. The purpose to create this blog is for further understanding and learning about the study of e-commerce.

Most of the time, I will access the following websites to search the information for assignment and also to reduce my pressure of life.

1. www.google.com
This is the website I use to search for the information for my studies
2. www.facebook.com
This is the website that I visit to meet again with my primary and secondary friends and keep
in touch with all my friends. Sometimes I will play the games in this web to have some fun of
my study life.
3. http://www.yahoo.com/
This is the website I visit every day to check for my mail.
4. www.sinchew.com.my
This is the one of the websites for me to update myself with the happen in this world and make sure I’m not outdated with the society.
5. www.emeraldinsight.com
This is the website I visit to search for the journal or articles for my assignment and thesis. It is useful for me from this semester start.

People have many different types of hobbies during their lifetimes. When we are young, most of our time is spent with playing dolls, toy trucks and enjoy playing in a sandbox or building with wooden blocks. However, when we are getting older, our hobbies might change from time to time. Nowadays as I am a student, the computer is one of our daily needs for all of us. Thus, internet is considered as my daily use to search for the information and chit chatting with others friends when I was bored with my assignment. Besides that, I like to watch drama, listening to music and also having the healthy activities-swimming. As to have a wonderful university life, I also like to travel with my friends.

At last, I hope that all of you will enjoy the entire task we post and given your valuable opinions for us to improve and exchange our knowledge with each others.
Thank you.

*~* Jo`/ce *~*

Hi... I'm a girl dat's born in year of 1986 name after Joyce TPY by my lovely parents... My hometown is located in a historical place in Malaysia...which is ..."MALACCA" where all the Hang-Hang warriors exists in this land. The most important things in my life is my family. The only person that will truely love us without any intension.

I am a very simple girl with simple hobbies. I love to shop around, watch movie, listen to music, drink with friends, oh ya... cooking and cleanning house too. I love to take picture so that i can capture all the sweet sweet memories in my life.

Top 5 websites that i currently visited the most:
1--->http://www.thestar.com.my/ - guess dis is the 1st website i will log on to when turn on the pc to update myself what's happening in this world
2--->http://www.friendster.com/ - this is 1 of my favourite bcos i can keep in touch with my old n new friends
3--->http://www.emeraldinsight.com/ - this is a must bcos every sem i have to search for articles to complete my assignment
4--->http://www.oup.com/elt/catalogue/teachersites/oald7/?cc=global - this is the websites i will always browse for to look for those words that are unknown to me to transform it to be known to me
5--->http://www.youtube.com/ - i will log on to this websites on my free time to search for song and look for video clips

Finally i wish everyone and myself pass all the remaining exams with flying colours. I hope that the person i love n love me will stay in good health and happiness. Mu@ks$ss....

~CrysDaVinCe~

My name is Hong Violet from Setapak, Kuala Lumpur. This is my final year studying accounting course in UTAR, Sg Long. Well, I’m a member of UTAR dance club. As can be seen, my hobby is to dance. I learn ballet dancing and being a ballet dancer is my dream since I was small. Dancing is my life and can’t live without dancing. Besides that, shopping is also my favorite and I belief many girls do. Shopping for hours is just a piece of cake for me but when it comes to reading or studying, it is a disaster.

As a university student now a day, computer is a very important to us and we do much stuff with it such as doing assignment, searching website and more.

The websites that I usually visit are as below:~

• http://www.facebook.com/

This is the website that I love to visit because I like to meet new friends and even old friends from primary and secondary school. I like to look at people’s profile and pictures; sometimes I do leave comment on it too.

• http://www.msn.com/

This website is the website that I will automatically sign in everyday I switch on my computer. It provides free chit chat space where is very useful for us.

We usually discuss our group assignment through msn quite often.

• http://www.utar.edu.my/

This is the website that used to log in to check my results, timetable and also important announcement from UTAR. It provides links to other website like sinchew and more.

• http://www.google.com/

I usually uses this website to search information for assignment and is useful in helping us to do the work.

• http://www.youtube.com/

This website provides free online video where I usually search for dancing clip danced by other dancer. I had great time visiting this website and enjoy it very much.

These are the few websites and activities I do when accessing the internet. With these few websites, it makes my life more colorful.

My name is Jane Lim Yin Kuen. Everyone call me jane, I like this name because is my mom name it for me with a special reason. I born on august 21, 1987, this year 22 years old. I born at Kuala Lumpur and curently stay at Taman Salak Selatan. I like to shopping, watch movie, travelling, surf net, hang out with friends when I am free. I curently studying final year at utar accounting course. I hope I can continue to acca in future.

The webside I visited the most is :
•www.facebook.com
I often visit to this web side because it allow me to keep up with friends, upload an unlimited number of photos, share links and videos, and learn more about the people they meet
•www.friendster.com
This webside is very usefull for me to sharing my curent life with my friends with my curent photos. Its can discovery of new people through friends.
•www.xanga.com
I often visit to the website to write blog. It allow me to express and share feeling with my friends.
•www.dictionary.com
Its usefull to let me look up a word or term in an Internet dictionary or glossary. Its free search access to a frequently updated database of words, terms, names, and acronyms.
•www.google.com
This webside help me a lot to searching information for my assignment and my homework.